BUPE is a commercial property management agency that can provide management services for all aspects of commercial properties and lease agreements. Home page Commercial Property Management Specialised, end to end management services for commercial investors. Is BUPE right for you. You own or are in the process of purchasing a commercial property and want to learn more about the service we provide. The primary use for the commercial property is either retail, office or industrial. A standard commercial lease commonly incorporates the recovery of operating expenses from tenants, which typically includes the property management fees. Explore how BUPE can assist with the management at no cost to you. You are looking to create more free time to enjoy the things you love. While you enjoy investing in commercial property, you are looking for more of a hands off approach. You are not satisfied with your existing manager and wish to review your options. You own commercial properties with multiple tenancies and struggle to apportion the OPEX across all leases fairly and as per the agreement. Administering the financials is becoming too hard. You are looking for professional management to maintain and increase the capital value of your commercial investment. You are looking to develop a relationship with a specialist property manager that can guide and assist you around all aspects of commercial properties. You have a long-established commercial relationship with the Bayleys Commercial Sales & Leasing team and want to work with the same group of professionals Download Capability Document About Us We’re focused on supporting commercial investors by getting the basics right. With a focus on service and backed by significant industry knowledge and experience, BUPE was established to provide a market-leading service for the specialised area of Commercial Property and Asset Management. BUPE has the experitse and track-record to provide clients and commercial investors with confidence that every aspect of their property is being well managed to the highest standards. Getting the basics right provides peace of mind while maximising returns for clients. BUPE Commercial Property Management BUPE specialises in a unique sector of the market managing commercial across retail, office and industrial sectors. BUPE can assist clients with all aspects of leasing and sales. Multiple services, one property manager. SPECIALISED MANAGEMENT SERVICE Collection of all income Payments to investors Management of OPEX Ongoing repairs and maintenance File management and storage Maintenance service contracts Contractor fee negotiation 24/7 emergency callout service Building alterations and repairs Security Health & Safety and OSH requirements Inspections and site visits Inspection reports PCR Reports Rent reviews Assignment & sub-letting Compliance with regulatory bodies MARKET-LEADING LEASING & SALES Access to Auckland's highest performing sales and leasing team. 50 agents Auckland wide Tenant database International investors network CPI Valuations Appraisals New lease agreements Lease renewals Lease extensions Lease variations Sales Financial Services On behalf of the owner, BUPE collects all rental income and OPEX due from the tenant. Payments are made to the owner monthly, and all expenses are managed, paid and apportioned as per the lease agreement. BUPE utilises leading software that can integrate with XERO to streamline accounting processes for commercial investors. RENT COLLECTION & OPEX MANAGEMENT Investors who engage BUPE to manage their commercial assets will gain access to leading management software including Apps for owners and tenants. This ensures all rents are collected and paid out to owners on time. Properties with one or more tenancies are established accurately within the trust account to ensure OPEX costs are apportioned to each tenant based on the lease agreement and any costs recoverable are reconciled within a timely manner. INFORMATION AT YOUR FINGERTIPS Through utilising leading software designed for managing commercial properties, BUPE provides investors with a high-level of visibility of their investment portfolio. We aim to d eliver investors total portfolio and property oversight on the go – arrears, cash flow, occupancy, lease expiries and more. A high-level of transparency creates a high-level of trust through accountability. Repairs, Alterations & Preventative Maintenance BUPE offers a comprehensive facility management service to clients. We can arrange, supervise and control all service contracts for properties and at regular intervals. Determine the responsibility of remedial work and invoice and recover costs from the tenant if required. Review and plan a preventative maintenance schedule to preserve the capital value of the investment and control/approve building alterations or additions. Get in touch Leasing, Renewals, Variations & Sales BUPE specialises in the management of commercial investment properties across Auckland, but we also understand that a key component to a successful investment is the establishment of the lease. BUPE works hand in hand with New Zealand's premier Commerical Sales and Leasing team that will help to secure a tenant, mitigate vacancy and maximise returns. As and when clients require support for securing a new tenant, negotiating renewals, variations, extensions or to build their portfolio, BUPE have the network and experience to assist with all their needs. 40% Commercial Market Share 55 Leasing & Sales Agents 4 Auckland Offices 1.2b Commercial sales in 12 months 650 New Leases in 12 months 80% Lease Agreements where the management fee is part of the OPEX BUPE Network & Services Our Partners BUPE is proud to be associated with key business partners that enable us to provide a superior service to clients. Investors who engage BUPE to manage their investment properties will have access to an extensive network of specialised services.

Health & safety on commercial sites is an essential component of commercial property management. BUPE has the knowledge and experience to mitigate risk and to ensure everyone is safe. BUPE is committed to providing a safe and healthy working environment for the Tenant, the Tenant’s employees, contractors, visitors, and anyone else who may enter the premises. Contact: For any questions or concerns, contact Will Alexander - will@bupe.co.nz | 021 66 1234 or at 30 Gaunt Street, Wynyard Quarter, Auckland 1010. Policy Statement BUPE will always comply with all relevant laws and regulations, including the Health & Safety at Work Act 2015 and its associated regulations in New Zealand and to work transparently and cooperatively with the Tenant and any dedicated Health & Safety Officer within the Tenant’s business. Objectives Our health and safety objectives are as follows: Prevention: To prevent workplace accidents, incidents, and injuries by identifying any risks or hazards with the Tenant at the start of the Lease and during its lifetime. Compliance: To ensure full compliance with all applicable health and safety laws, regulations, and codes of practice. Education and Training: To provide ongoing health and safety updates including regular reviews and checks of the property to identify best practices with the Tenant including education and training to all employees and contractors when and where appropriate. Continuous Improvement: To continually assess, identify and improve health and safety performance through regular reviews, audits, and risk assessments. Responsibilities Management: In conjunction with the Tenant, the Manager will establish and set an appropriate health and safety direction and ensure adequate resources are available to implement this policy. Employees and Contractors: All employees and contractors are responsible for complying with health and safety policies and procedures, reporting hazards and incidents, and participating in training as required. Reporting Issues: The Tenant/Lessee is responsible for managing hazards so they can be raised with the Manager promptly so a suitable action plan can be established to fix the hazard and prevent further incidents. Communication Effective communication is vital for our health and safety program's success: Regular safety meetings will be conducted with the Manager and Tenant. The Tenant, Employees and contractors are encouraged to report health and safety concerns promptly to the Manager so a suitable plan can be put in place. Incident Reporting and Investigation All incidents, accidents, and near misses must be reported immediately to the designated Safety Officer in the business and the Manager. An investigation will be conducted to determine the root causes and prevent recurrence. Emergency Procedures Emergency procedures, including evacuation routes, assembly points, and contact information, are posted throughout the property. The Manager will provide the Tenant with an overview of the premisies at the commencement of the lease and will regularly review best-practice with the Tenant during the lifetime of the lease. Document Control All health and safety documents and records will be maintained and reviewed regularly to ensure accuracy and effectiveness. The Tenant is required to provide the Manager with any changes or updates. Review and Revision This Health & Safety Policy will be reviewed annually or as needed to ensure it remains relevant and effective. Health & Safety Procedures Risk Assessment Regularly conduct risk assessments in conjunction with the Tenant to identify and mitigate workplace hazards. Develop risk mitigation plans and implement control measures Training and Education Provide comprehensive health and safety training to all employees and contractors. Maintain records of training and certifications. Incident Reporting Promptly report all incidents, accidents, and near misses to the designated Safety Officer or Contact Person. Investigate incidents and take corrective actions to prevent recurrence. Emergency Procedures Establish clear emergency procedures, including evacuation plans and first aid provisions. Conduct regular emergency drills. Personal Protective Equipment (PPE) Provide the necessary PPE to employees and contractors Ensure proper use and maintenance of PPE. Hazardous Substances Safely store and label hazardous substances. Provide training on the handling of hazardous substances. Machinery and Equipment Regularly inspect and maintain machinery and equipment. Ensure all equipment is operated by trained personnel. Visitors and Contractors Inform all visitors and contractors of health and safety procedures. Ensure contractors comply with health and safety regulations. Health & Safety Policy

Commercial property management services provided across industrial, office and retail properties. Commercial Property Management Services To provide a full management service to commercial investors, BUPE can offer a tailored management solution designed to meet individual needs. BUPE can provide investors with an end-to-end service that entails financial support, rent collection, inspections, OPEX management, financial wash-ups, EOFY reporting, maintenance and much more. Alternatively, a bespoke solution designed to meet the client's needs for their investment can be established. Download Capability Document THE BUPE EXPERIENCE BUPE specialises in a unique sector of the market managing commercial property across retail, office and industrial sectors. BUPE can assist clients with all aspects of leasing and sales. Multiple services, one property manager. SPECIALISED MANAGEMENT SERVICE Collection of all income. Payments to investors. Management of OPEX. Ongoing repairs and maintenance. File management and storage. Maintenance service contracts Contractor fee negotiation. 24/7 emergency callout service. Building alterations and repairs. Security. Health & Safety and OSH requirements. Inspections and site visits. Inspection reports. PCR Reports Rent reviews. Assignment & sub-letting. Compliance with regulatory bodies. MARKET-LEADING LEASING & SALES Access to Auckland's highest performing sales and leasing team. 50 agents Auckland wide. Tenant database. International investors network. CPI. Valuations. Appraisals. New lease agreements. Lease renewals. Lease extensions. Lease variations. Sales. Financial Services On behalf of the owner, BUPE collects all rental income and OPEX due from the tenant. Payments are made to the owner monthly, and all expenses are managed, paid and apportioned as per the lease agreement. BUPE utilises leading software that can integrate with XERO to streamline accounting processes for commercial investors. Get in Touch RENT COLLECTION & OPEX MANAGEMENT Investors who engage BUPE to manage their commercial assets will gain access to leading management software including Apps for owners and tenants. This ensures all rents are collected and paid out to owners on time. Properties with one or more tenancies are established accurately within the trust account to ensure OPEX costs are apportioned to each tenant based on the lease agreement and any costs recoverable are reconciled within a timely manner. INFORMATION AT YOUR FINGERTIPS Through utilising leading software designed for managing commercial properties, BUPE provides investors with a high-level of visibility of their investment portfolio. We aim to d eliver investors total portfolio and property oversight on the go – arrears, cash flow, occupancy, lease expiries and more. A high-level of transparency creates a high-level of trust through accountability. Repairs, Alterations & Preventative Maintenance BUPE offers a comprehensive facility management service to clients. We can arrange, supervise and control all service contracts for properties and at regular intervals. Determine the responsibility of remedial work and invoice and recover costs from the tenant if required. Review and plan a preventative maintenance schedule to preserve the capital value of the investment and control/approve building alterations or additions. Get in Touch Leasing, Renewals, Variations & Sales 40% Commercial Market Share 55 Leasing & Sales Agents 4 Auckland Offices 1.2b Commercial sales in 12 months 650 New Leases in 12 months 80% Lease Agreements where the management fee is part of the OPEX BUPE specialises in the management of commercial investment properties across Auckland, but we also understand that a key component to a successful investment is the establishment of the lease. BUPE works hand in hand with New Zealand's premier Commerical Sales and Leasing team that will help to secure a tenant, mitigate vacancy and maximise returns. As and when clients require support for securing a new tenant, negotiating renewals, variations, extensions or to build their portfolio, BUPE have the network and experience to assist with all their needs.

WE MAKE BIG IDEAS HAPPEN. Or at least talk about it. Keep up to date with news , topical ideas and market conditions. BUPE BLOG We’re based in Auckland. Surrounded by market-leaders in property management, leasing and sales. Here's where you keep up. Being part of a bigger organisation, BUPE maintains close connections with the Bayleys commercial teams around Auckland to keep well informed on market conditions. Our aim is to share current affairs and updates here to keep our clients up to date. Ten Reasons to Invest in Commercial Property Auckland, NZ | April 2024 In this latest blog, we look at ten reasons why investing in commercial property makes sense, and how you can maximise returns depending on your investment goals. From tax benefits to the structure of the lease agreement, click below to learn more about how BUPE can support you. Read Now Read Now Auckland Market Update Auckland, NZ | September 2024 In this latest blog, we look six market trends we are seeing across Auckland from occupancy through to technology and innovation. Also covered are sector specific insights and commentary from industrial, office and retail. Read Now Read Now When Does Your Building Require A Warrant Of Fitness (BWOF)? Auckland, NZ | October 2024 As a building owner, it is your responsibility to ensure the building is safe for tenants, clients, employees or visitors. Only buildings that contain one or more specified require a BWOF which is more common in commercial properties. Read now to find out whether your building needs a BWOF. Read Now Read Now

Ten Reasons to invest in Commercial Property Auckland, New Zealand. JULY 2024 In this latest blog, we look at ten reasons why investing in commercial property makes sense, and how you can maximise returns depending on your investment goals. From tax benefits to the structure of the lease agreement, click below to learn more about how BUPE can support you. Before the recent changes to tax, and the ability to claim interest against your income, investors have often looked to commercial property for several valid reasons. Depending on the motivation behind the desire to invest in commercial property, it can often be a very good way to diversify your portfolio. Bayleys has an experienced team of Commercial Property Managers and currently manages properties for investors throughout New Zealand. Whether you are a seasoned investor or someone looking to explore your options – contact our team below for a no-obligation consultation. Here are some of the reasons why you should consider investing in commercial property. Cash Flow & Yields are Higher – Commercial property often yields far greater cash flow than term deposits in the bank and the residential property market. Many long-term investors have often looked to diversify their residential investment portfolios with commercial properties. The Residential Tenancy Act has made it trickier for landlords. Investors are increasingly moving their funds into some of those lower-value commercial investments as a starting point. You can pick one up for $500,000 and still get a $30,000 return. We are starting to see a big shift in that happening. Leases can increase the Value – Without changing anything to the property, you can increase the value of a commercial asset by negotiating a good lease. This means you can buy an empty building, get it tenanted (which can potentially double the value of the building), sell the building and pay no tax on the capital gain. An experienced property manager will negotiate terms for their owners that see fair leases set up to lock in income for often decades. As always, seek financial and tax advice from a registered advisor before moving forward. Exempt for Tax Reforms – Unlike the residential market, commercial investment properties did not fall within the recent changes across the residential sector. This includes the extended Brightline test and also the mortgage interest. Furthermore, if applicable to the owner, management fees are 100% tax-deductible. Structuring the Outgoings – With commercial investment properties, the OPEX costs can be structured so that the tenant or tenants pay for most of the outgoings as part of the lease. This can include rates, building WOFs and management fees, to name but a few. Like every other commercial venture, you can claim expenses back, including interest. Also, you have depreciation, which can allow you to deduct a portion of your property's value from your taxable income each year. For many investors, this reduces the total tax burden quite significantly. The depreciation rules need to be discussed with your tax advisor. Post-Covid – Right across provincial New Zealand, we are seeing countless examples of businesses relocating the regions because the residential property is cheaper for their workforce as well. One of the critical sectors any investor should consider before purchasing is the local employment opportunities. As this trend continues, the opportunities for commercial and residential properties continue to grow. Options to enter the Commercial Sector - Another trend on the upswing over the last ten years has been significant growth in the syndication market. People get the benefit of only putting $50,000 or $100,000 into a property, and a professional property manager is engaged to manage it. The rental returns can often be in the range of 5% to 7.5% return, and the entire process can be an excellent way to learn more about the industry. Tenant Responsibilities – At times, tenants' circumstances change, and they may need to move their business. Within the commercial sector, if a lease is in place, the owner has a greater assurance that rent will continue to come in as it becomes the tenant's responsibility to sub-lease the property. Any business that sub-leases a property is subject to the same terms and conditions as the original lease. Business Relationships - Since you're working with business owners, their reputations are essential to protect, and they look at the interaction with the owner and property management through a different lens. This typically results in a more careful and diligent approach with day-to-day interaction and following the rules. It is uncommon for a commercial tenant to leave a property or lease to bad terms as the implications can be significant. Selling can be easier - When you sell a commercial property, the cosmetic attributes of the asset, such as the colour of the drapes, are not a factor. Commercial Property Investment is an unemotional transaction. The value is in the lease, and the sale process is much more straightforward. More flexibility in negotiating the terms of the lease - A significant advantage to commercial property investments is that negotiating the terms of a lease can be more satisfying if you know what you are doing or use a good commercial property manager. There are fewer regulations. The residential property owner's ability to negotiate is set down in the Residential Tenancies Act. The same is not valid with commercial properties, giving the savvy owner/ manager a huge advantage and a better position in bargaining power when negotiating a lease.

Commercial property management advice provided by Bupe. Keeping things simple and professional. HELPFUL DOCS Because that is what we do here at BUPE If it isn't here, let us know Tenant Vacating Checklist There is quite a lot to consider when a tenant vacates a property. The checklist provides a breakdown of different focus areas and the areas that need to be considered. Questions or concerns, reach out anytime. michelle@bupe.co.nz Download Tenant Moving-in Checklist There is quite a lot to consider when a tenant is moving into a property. The checklist provides a breakdown of different focus areas and the areas that need to be considered. Questions or concerns, reach out anytime. michelle@bupe.co.nz Download Management Agreement Commercial Management Agreement If you have clients looking for further information about BUPE, our terms and conditions plus information we require to manage a property, feel free to share this document. Questions or concerns, reach out anytime. michelle@bupe.co.nz Download Capability Document Our Services & Commitment Our capability document provides a comprehensive overview of the services BUPE provides and if we are the right solution for your commercial asset Any questions reach out anytime. michelle@bupe.co.nz Download

Get in touch to discuss how we can assist with your commercial assets. Contact BUPE We love talking property. For any enquiry about our management services, lease agreements, or advice on any aspect to do with a commercial property, please reach out any time. Our property managers are highly mobile, and we are happy to meet you at the property or one of our four commercial offices around Auckland. Partner/Property Manager Michelle De Villiers michelle@bupe.co.nz | 027 777 7674 A true professional. Michelle has the track record and experience to be seen as an industry leader in commercial property management. View Michelle's Profile VISIT CHAT WRITE Wynyard Quarter 027 777 7674 michelle@bupe.co.nz

Michelle De Villiers is a market leader in commercial property management. Get in touch today. About Us We’re focused on supporting commercial investors by getting the basics right. BUPE offers a specialised service to clients across Auckland to suit their individual requirements. Who is BUPE A rich history in Real Estate. With a focus on service and backed by significant industry knowledge and experience, BUPE was established to provide a market-leading service for the specialised area of Commercial Property and Asset Management. With over 30 years of industry experience, BUPE has the experitse and track-record to provide clients and commercial investors with confidence that every aspect of their property is being well managed to the highest standards. BUPE manages properties across Auckland and within Retail, Industrial and Office sectors. Each type of commercial investment requires a unique and specific approach to create and maintain a successful investment for all stakeholders. Getting the basics right provides peace of mind while maximising returns for clients. Meet the Team BUPE is comprised of experience, passion and a genuine desire to provide clients with unparalleled results and service. Partner/Property Manager Michelle De Villiers michelle@bupe.co.nz | 020 4154 0142 A true professional. Michelle has the track record and experience to be seen as an industry leader in commercial property. Operations Manager Yao Yao yao@bupe.co.nz | 09 375 6845 With over five years of experience in the industry, Yao's attention to detail ensures all financial aspects are accurate. Director Will Alexander will@bupe.co.nz | 021 66 1234 17 years in the Property Management industry and a genuine passion for commercial and residential property. Accounts Evelyn Abal evelyn@bupe.co.nz | 09 375 6845 Evelyn has a high attention to detail and the experience to ensure that OPEX, wash-ups, and day-to-day accounts are processed accurately. BUPE Network & Services Our Partners BUPE is proud to be associated with key business partners that enable us to provide a superior service to clients. Investors who engage BUPE to manage their investment properties will have access to an extensive network of specialised services.

Privacy Policy BUPE is a subsidiary of Bayleys Corporation Limited (BCL) and any Agreement entered will be defined by the BCL Privacy Policy as provided below. We take our privacy responsibilities very seriously. This privacy policy explains how we collect, store, use, disclose, process and protect your personal information. We are committed to complying with the Privacy Act 2020 and to good practice standards. Please take the time to read it and contact us if you have any questions or requests relating to your personal information. Definitions used in this policy. “Agreement” means agency agreement or any other agreement that you have entered into with us; “Bayleys”, “we”, “us” and “our” refers to the Bayleys entity with which you have entered into an Agreement, which has provided you with services (Services) or to whom you have otherwise provided your personal information, and being: a. Bayleys Corporation Limited (BCL), or a subsidiary or related company of BCL; or a franchisee, licensee or authorised representative of a party listed at a. above; “personal information” means information about an identifiable individual, as defined in the Privacy Act; “Privacy Act” means the Privacy Act 2020 and includes regulations and other instruments under it and consolidations, amendments, re-enactments or replacements of the Privacy Act, regulations or other instruments. “You” , “Your” includes any authorised representative who represents you (such as a solicitor, trustee, director), or where you are the authorised representative, the individual you are representing. If you provide us with any personal information of a another party, you confirm that you have collected that information in accordance with the Privacy Act (including complying with Information Privacy Principle 3) and are authorised by that person to disclose the information to us Application of this policy This privacy policy applies to any collection of your personal information by us and should be read together with the terms of the Agreement. In the event of a conflict between this policy and the Agreement, the terms of the Agreement take precedence. By providing us with your personal information or by signing an Agreement with us you consent to the collection, storage, use, disclosure and processing of your personal information in accordance with this privacy policy. We may update our privacy policy from time to time to reflect changes in the law and our business practices. Why we collect your personal information We may collect any necessary personal information about you and anyone who represents you for the following purposes (“Purposes”): to enable us to provide services to you including; sale and purchase of residential/rural and commercial real estate, including recording attendance at a property, interest in a listing, facilitating an Agreement (including an agreement for sale and purchase), providing valuations, and providing itemised chattels, photos, and records or interaction with a person or their property. Marketing and promoting current and future properties, including advertising, direct marketing, other promotions and social media engagement, and for maintaining a relationship through the provision of market information, news and or/ events. Direct marketing communications may be sent in various forms including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing communications from us by contacting us (see the details below) or by using opt-out facilities provided in the marketing communications and we will then ensure that your name is removed from our mailing list. Conducting market research and surveys. Contact information may be used to make initial contact and invite participation in market research and survey activities. Where the individual opts-in to participating, the information may be used to provide insights into real estate market activities; analysing website and sales data; to carry out our internal business functions and activities in order to monitor, measure and improve our own business practices. This includes checking our processes are being followed, managing, training and developing our personnel, and improving or customising our products and services to comply with our legal obligations (such as those under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act) or the Overseas Investment Act 2005), to maintain records for real estate agent code of conduct regulation and tax purposes, and to comply with any lawfully issued notice to provide information to a regulatory agency including the New Zealand Police and the Serious Fraud Office; for credit assessment purposes, to invoice you for services provided to you and collect any debt owed to us by you (which may involve disclosing your personal information to debt collectors); and any other lawful purpose connected with the function or activity of our business that we tell you about or you authorise (including in any Agreement). How we collect your personal information We collect your personal information directly from you and from your authorised representatives. We collect your personal information when you interact with us – for example when you instruct us to represent you, your business or other entity. We may also collect personal information about you indirectly as permitted in the Privacy Act, such as where that information is publicly available and such collection would not be prejudicial to you. You authorise us to collect your personal information from other Bayleys entities, from credit reporting or identification verification agencies or other third parties, for credit assessment purposes or to fulfil our obligations under the AML/CFT Act. We also collect personal information about you through cookies and other technologies. Bayleys and our third-party service providers use a variety of technologies to assess how our websites and mobile applications are used, to personalise your experience and to deliver you marketing, including online content, tailored to your interests. Some technologies we may use include the following: Cookies Cookies are small files issued to your device when you visit a Bayleys site that can be understood by the site and collect information. We use that information to remember who you are (to log you in), your preferences, to advertise, to tailor offers or other content to your interests and to assess how our sites are used. You can accept or decline cookies through your browser settings however without cookies you may not be able to use all of the features of our Sites or other websites and online services. To learn more, please look at the cookie settings available in your specific web browser(s). Other technologies Other technologies we use to collect information from you are: Our web servers, which may log information such as your device type, operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. We also may record information such as the address of the web page that referred you to our Sites and the IP address of the device you use to connect to our Sites. We may log information about your interaction with the Sites, such as which pages you visit. Web beacons. Web beacons are small files that link web pages to particular web servers and their cookies. These control which of our web servers collect information. Javascript or other computer languages. These may be used to gather information and details about your interaction with our Sites. Third-Party plug-ins We may use third-party web analytics services on our Sites, such as Google Analytics. These help us analyse how you use the Sites. The information obtained for this purpose (including your IP address and other information collected by automated means) will be disclosed to or collected directly by these service providers. The providers of third-party plug-ins and widgets on our Sites, such as embedded videos and social media sharing tools, may use automated means to collect information regarding your use of the Sites and your interactions with the plug-ins and widgets. We may also receive information you have made available to those third party services, including the geographic location of your mobile device and other information about you (such as name, email address, gender, locale, time zone, languages, social media profile URL, personal website URL, biographical information, birthday, photo, list of devices, education history, work history, hometown, interests, current city, political views, favourite athlete and teams, relationship status and information, religion, name of significant other, and certain security settings information) and your contacts on those services. This information is subject to the privacy policies or notices of the third-party providers of the plug-ins and widgets. Retention and storage of your personal information We will only retain your personal information for the length of time that we believe is reasonably necessary for the Purpose for which it was collected. We will ensure that there are reasonable safeguards in place against loss, misuse or unauthorised disclosure or destruction of your personal information. Accessing and correcting your personal information Under the Privacy Act, you have the right to access and request correction of your personal information. You may request access to any personal information we hold about you at any time by contacting us (see the details below). Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We may charge you a fee to cover our administrative and other reasonable costs in providing the information to you and, if so, the fees will be disclosed on our website. We will not charge for simply making the request and will not charge for making any corrections to your personal information. There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you reasons for any refusal. If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment then we will add a note to the personal information stating that you disagree with it. Disclosing personal information We may disclose personal information (but only if we need to for the Purposes) to: other Bayleys entities; third party service providers; your professional advisers, such as lawyers; credit reporting agencies; debt collection agencies; regulators and government agencies and anyone else who we are legally required or authorised to share your personal information with, such as under AML/CFT Act; or any other third parties we tell you about or to whom you specifically authorise us disclose such information. We may also use or disclose your information where that use or disclosure is permitted under the Privacy Act or any other applicable law, such as where the information disclosed is publicly available or where it would not be unfair or unreasonable to use or disclose the information. We may also disclose information when it is not in a form which identifies you. Disclosing personal information outside New Zealand If required for a Purpose above, we may transfer your personal information to a party outside New Zealand and you consent to this transfer. Where we transfer personal information outside New Zealand we have arrangements in place to ensure that such personal information will be transferred and used in a manner that is consistent with the requirements of the Privacy Act and any other applicable privacy laws in the jurisdiction or jurisdictions to which the information is transferred. Security As our website is linked to the internet, we cannot provide assurance of the security of information you transmit to us online or that the information you supply will not be intercepted while being transmitted over the internet. Any personal information or other information which you transmit to us online is transmitted at your own risk. Links to other websites and apps Our website may provide links to other websites and for your convenience and information. These websites and apps may operate independently from us. Linked sites and apps may have their own privacy notices or policies, which we strongly suggest you review. To the extent any linked websites or apps are not owned or controlled by us, we are not responsible for their content, any use of the websites or apps, or the privacy practices of the websites or apps. Complaint process If you believe that your privacy has been breached please contact us. Please provide details of the incident so we can investigate it. We will deal with the complaint in accordance with our current Compliant Handling Procedure. Please contact. Duncan Ross, Chief Operating Officer by emailing Duncan.Ross@bayleys.co.nz or sending a letter to: Chief Operating Officer, Bayleys House, 30 Gaunt Street, Auckland Central 1010 / PO Box 8923, Symonds Street, Auckland, New Zealand. This policy was last reviewed on 23rd December 2020.

Latest market update from commercial property across Auckland, New Zealand. Building Warrant of Fitness (BWOF) Auckland, New Zealand. OCTOBER 2024 As a building owner, it is your responsibility to ensure the building is safe for tenants, clients, employees or visitors. Buildings containing one or more specified system require a BWOF. What is a BWOF? The Building Warrant of Fitness (BWOF) is an annual certificate that proves that: specified systems in your building have been inspected and maintained. Do all buildings need a BWOF? No. Only buildings that contain one or more specified systems require a BWOF. These types of systems are more common in commercial, industrial and communal (public use) buildings. Specified Systems: Automatic systems for fire suppression (Example: sprinkler systems) Automatic or manual emergency warning systems for fire or other dangers. Electromagnetic or automatic doors or windows (for example, ones that close on fire alarm activation) Emergency lighting systems. Escape route pressurization systems. Riser mains for use by fire services. Automatic backflow preventers connected to a potable water supply. Lifts, escalators, travelators, or other systems for moving people or goods within building. Mechanical ventilation or air conditioning systems. (Example: ducted ventilation or air conditioning units, toilet extract system servicing multiple facilities, split air conditioning that presents fresh air into the building, air-handling system that sustains differential air pressure or function in smoke management, electric heating elements in air handling or ducts outside) Building maintenance units providing access to exterior and interior walls of buildings. Laboratory fume cupboards Audio loops or other assistive listening systems. Smoke control systems. Fire safety systems or features for communicating information intended to facilitate evacuation, final exits, fire separations, signs, smoke separation. How to get a compliance schedule? New Buildings: An application should be made as part of the Building Consent application. The local council will issue the compliance schedule to the building owner with the code compliance certificate. Existing Buildings: The building owner must apply to the local council. The building owner will be required to supply the same information about the specified system as if they were being installed under a building consent. Details required: Details of the system, design features, proposed procedures for inspection, maintenance and reporting. Are there Exceptions? Some older buildings that have not previously had specified systems installed may not require a building WOF. If you renovate these buildings or tenancies within the building the building consent will likely trigger the need for a new compliance schedule which will also mean you will need a BWOF after the renovation has been completed. If you are not sure, it is always a good idea to check either with your local council or a building compliance company. Contact us for a free inspection to find out whether your building needs a BWOF!

Is BUPE right for you. You own or are in the process of purchasing a commercial property and want to learn more about the service we provide. Each property has a capital value of up to 10 million and is located within Auckland. A standard commercial lease commonly incorporates the recovery of operating expenses from tenants, which typically includes the property management fees. Explore how BUPE can assist with the management at no cost to you. You are looking to create more free time to enjoy the things you love. While you enjoy investing in commercial property, you are looking for more of a hands off approach. You are not satisfied with your existing manager and wish to review your options. You own commercial properties with multiple tenancies and struggle to apportion the OPEX across all leases fairly and as per the agreement. Administering the financials is becoming too hard. You are looking for professional management to maintain and increase the capital value of your commercial investment. You are looking to develop a relationship with a specialist property manager that can guide and assist you around all aspects of commercial properties. You have a long-established commercial relationship with the Bayleys Commercial Sales & Leasing team and want to work with the same group of professionals Capability Document About Us We’re focused on supporting commercial investors by getting the basics right. With a focus on service and backed by significant industry knowledge and experience, BUPE was established to provide a market-leading service for the specialised area of Commercial Property and Asset Management. BUPE has the experitse and track-record to provide clients and commercial investors with confidence that every aspect of their property is being well managed to the highest standards. Getting the basics right provides peace of mind while maximising returns for clients. BUPE Commercial Property Management BUPE specialises in a unique sector of the market managing commercial property up to the value of circa 10 million. BUPE can assist clients with all aspects of leasing and sales. Multiple services, one property manager.

Latest market update from commercial property across Auckland, New Zealand. Auckland Market Update Auckland, New Zealand. SEPTEMBER 2024 In this latest blog, we look at six market trends we are seeing across Auckland from occupancy through to technology and innovation. Also covered are sector specific insights and commentary from industrial, office and retail. Auckland Market Update As of late 2024, the commercial property management market in New Zealand has been experiencing a range of developments influenced by broader economic trends and sector-specific factors. Market Trends Occupancy Rates: Persistently low levels of vacancies led to strong rental growth over recent years. Conditions appear to be changing in some regions with a recent rise in sublease opportunities providing greater choice for occupiers. Rental Yields and Prices: Low vacancy levels on quality space mean rents will continue to rise even though this is at a slower pace comparing to the recent years. Signals that inflation and long-term interest rates are peaking means yields are likely to stabilise after a period of softening. Investment Trends: Investment in commercial real estate has been cautious, with investors focusing more on sectors with perceived stability and growth potential. Industrial properties have been a favoured sector due to their resilience and increasing relevance in the logistics and e-commerce boom. Economic Factors: Economic conditions, including interest rates and inflation, have impacted commercial property management. Rising interest rates have increased borrowing costs, affecting both property valuations and investment decisions. Inflation has also influenced operational costs for property management, such as maintenance and utilities. Government Policies and Regulations: Regulatory changes and government policies continue to shape the commercial property landscape. There has been ongoing discussion around sustainability and energy efficiency regulations, which are becoming increasingly important in property management and development. Technology and Innovation: The use of technology in commercial property management is on the rise. Innovations in property management software, data analytics, and smart building technologies are helping property managers improve efficiency, enhance tenant experiences, and manage operational costs. Sector-Specific Insights Office Sector: The shift towards remote and hybrid working models has led to a reassessment of office space needs. Many businesses are downsizing or reconfiguring their office spaces, impacting demand and rental rates. Retail Sector: The retail sector has faced challenges from the growth of e-commerce and changing consumer preferences. High street retail properties are under pressure, while retail spaces in high-traffic areas or those catering to essential services remain resilient. Industrial Sector: Industrial properties, especially those related to warehousing, distribution, and logistics, remain strong. The growth of online retail and supply chain demands has driven sustained interest and investment in this sector.